Overview
Jewson, a leading building materials distributor in Northern Europe, is seeking a Customer Service Advisor - Sales who is passionate about great service. This is a part-time role with flexible working options.
Hours: 7.30 – 5.00, Monday to Friday and every other Saturday morning 8-12. Location: Unit 2 Elliott Road, West Howe Industrial Estate, Bournemouth, BH11 8JW.
Responsibilities
* Get to know product lines and services to maximize customer interactions in line with Jewson values
* Develop strong relationships with new and existing customers (face to face and over the phone), understand needs, and provide proactive advice and solutions to deliver the best experience
* Use in-house systems to process orders and payments, organise delivery times, update customer accounts, and keep customers informed throughout their journey
* Keep the branch clean and tidy to make a great first impression
* Maintain stock levels and carry out regular stock counts
* Collaborate with colleagues to identify opportunities for improvement
Qualifications & Skills
* Previous industry experience preferred but not essential
* Experience in a customer-facing environment
* Passion for working with people
* A positive can-do attitude
What’s in it for you
* Retirement Savings Plan (Pension) – with Legal & General
* Life Assurance: 2x basic salary (increased to 4x under certain pension arrangements)
* WorkPerks discounts platform
* Aviva Digicare+ Workplace App (digital GP, mental health support, etc.)
* Voluntary benefits such as Car Salary Sacrifice, Cycle2Work, Benenden Healthcare, and Critical Illness Cover
* Employee Discount
* Refer a Friend scheme
* Wellbeing Centre via WorkPerks
* New Reward and Recognition programme – launching soon
About Us
At Jewson, we’re part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service. We’re a friendly, collaborative team committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Job Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industry: Wholesale Building Materials
Location: Bournemouth, England, United Kingdom
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