NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe. Salary: £69,321.79 - £92,429.04 Closing Date: 29th January 2026 PURPOSE OF JOB: The primary purposes of this role are to ensure that the ILS process is applied to a delegated set of new and existing assets to maximise the cost effectiveness of support and maintenance arrangements, ensuring availability, resilience and safety consistent with safety and business goals. Manage a team of engineers and support staff responsible for delivering the ILS deliverables for Projects. PRINCIPAL ACCOUNTABILITIES: Lead and manage a team responsible for undertaking the ILS activities for LTIP projects. Define, develop and maintain the NERL ILS BMS processes ensuring that they align with the set ILS policies meeting the business needs and are fit for purpose. Allocate resources to meet the demands placed upon the team. This could involve securing external (to NATS) resource required to meet project priorities and timescales. Negotiate the ILS Contract Work Packages for LTIP projects (either internal or externally resourced), ensuring they are resourced and funded, and then ensuring they are implemented in accordance with BMS procedures, meeting both timescale and budget. Influence the project design to ensure that cost effective support is included in the asset's design from its initial concept. Analysis of the asset's Life Cycle Costs including proposing alternative support strategies to minimise the support costs Assessment of the impact of design changes on the proposed support model and costs. Define and agree the in-service support contracts (maintenance services, licenses and Post Design Services) for the new asset ensuring that use of existing contracts is considered where this can demonstrate good value for money. Maintain the standards of the ILS products by ensuring that all ILS deliverables conform to the set ILS policies and processes. Ensure that Life Cycle Costing (LCC) models are developed for the LMM and each project phase review. Undertake ILS activities in support of in-service assets to ensure that the asset is being effectively supported and can continue to be supported throughout its remaining life. These accountabilities include: Manage the asset support contracts with suppliers and manage these suppliers effectively, maintain effective face to face relationships with key suppliers. Monitor spares usage and consumption to ensure that sufficient spares are available at the point of need and monitor usage trends to identify potential issues. Review fault reports, maintenance and repair records and Mean Time Between Defect and Mean Time To Repair data to identify performance trends and make appropriate recommendation to resolve identified system support issues. Regularly review equipment maintenance policies, and recommend changes where needed as part of the Asset Health Review process Provide a help-line function for maintenance and Tech Ops staff for support issues Manage obsolescence issues for in service equipment. SCOPE OF JOB: The primary responsibilities of this post are three-fold: People Management Establish, maintain and champion ILS policies and processes Workload and resource management As a People Leader the Senior ILS Engineer (LTIP) will ensure that the team are competent to undertake their duties, and they are developed to their maximum potential. This is done through effective performance management, setting realistic and achievable targets, and developing (and delivering) individual and team development plans. Additionally, as a People Leader will ensure that there are effective communications within the section, ensure that the team is kept abreast of all relevant information such as process development; workload demands; project progress; etc. The Senior ILS Engineer is a major stakeholder in setting up the initial support contract during the project phase. Determining and implementing policies to ensure that engineering support of in-service equipment by Asset Health Reviews is provided as part of the Asset Operator of Logistics. Specialist detailed knowledge of integrated logistics support analysis is required to enable the job holder to determine the most efficient and effective means of providing in-service engineering support on an equipment-by-equipment basis. These techniques are applied by the job holder as a major input to future projected operational equipment. The output from this work, for which the job holder is accountable, includes a preferred maintenance policy with costed options which cover definition of maintenance and post design service support, spares, training requirements, etc. This output provides future planning information covering lifecycle support of equipment, which is used in 5-year business plan projections. Assessment of requested engineering changes is a significant part of the job. Specialist knowledge of the impact of requested changes on Logistics sites and services provided from these sites is required in order to advise the Change Authority on the acceptability ( in terms of technical aspects, cost and timescale ) of changes. Engineering judgement on whether form, fit or functions are affected is an accountability of this job. Trend monitoring of faults on in-service equipment is also a key feature. Regular analysis of data recorded on in-service equipment is carried out, and changes in maintenance are defined where necessary to correct adverse trends. The production and maintenance of an in-service equipment database covering the required information is the responsibility of this job EXPERIENCE, QUALIFICATIONS & SKILLS: The applicant is expected to hold, as a minimum, an HNC (or an equivalent qualification) in an Engineering or Information Technology discipline and relevant experience in the field of Air Traffic or similar equipment maintenance. Applicants not holding the expected qualification but who have undertaken relevant lower-level qualifications/certifications in similar fields and have demonstrable relevant experience in the field of Air Traffic or similar equipment maintenance, will be considered An in-depth technical knowledge of a range of equipment's in service within NERL is required (e.g. Communications systems, Radar Data Processing, Information systems, etc) Awareness and understanding of project management frameworks (PRINCE2, APM) Awareness and understanding of ITIL or relevant Service Management frameworks Detailed knowledge of logistics support techniques and experience of application of this to analysis of future requirements is needed. Good communications and presentation skills are required, a particular ability to produce clear and concise written reports being important. A proven ability to manage the financial and contractual aspects associated with this role. The ability to communicate both verbally and in writing, including the production of business and technical papers, for presentation at all levels to both internal and external organisations. A proven ability to effectively manage and motivate a diverse team of specialist engineers and support staff to ensure they work as a cohesive team meeting the business objectives. ADDITIONAL INFORMATION: Please note we will consider candidates based at Whiteley, Swanwick or Prestwick for this role. We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? - NATS ' We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. We also welcome discussions on flexible and part-time working arrangements. If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry. Department: Service Management Office Location: Whiteley, Hampshire, GB, po15 7fl job-location.job-location-inline { display: inline; } Country/Region: GB Postal Code: po15 7fl Job Code: 1077 Salary Range: £69,321.79 - £92,429.04 Date: 15 Jan 2026