Medical Receptionist/Administrator Vacancy
Competitive hourly rate with 5 weeks annual leave, good sick pay scheme and NHS Pension.
We are seeking a multi-skilled, organised, and motivated Medical Receptionist/Administrator to join our team. The ideal candidate would be able to demonstrate excellent customer service, communication, and organisational skills, with the ability to work under pressure, as part of a team and have flexibility to cover for absence and annual leave.
Knowledge of working within the NHS in a similar role and using SystmOne would be an advantage. However full training will be given where necessary.
Duties will include front reception, telephone, and administrative/clerical duties to assist the GPs and further team.
Surgery opening hours are Monday to Friday between 08:00 to 18:30. Days and Hours are negotiable.
Contact
For an informal chat about the vacancy please telephone 0116 259 6206 and speak to Tara Clarke Reception Team Lead.
Application
To apply: please send your CV with a covering letter to Tara Clarke Reception Team Lead.
Primary Key Responsibilities
* Maintain and monitor the practice appointment system
* Process personal and telephone for appointments
* Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
* Signpost patients to the correct service
* Initiating contact with and responding to requests from patients, team members and external agencies
* Processing daily incoming post
* PRISM referrals, rejections, advice and guidance and 2 week wait referrals
* Photocopy documentation as required
* Data entry of new and temporary registrations and relevant patient information as required
* Input data into patients healthcare records as necessary
* Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team
* Manage all queries as necessary in an efficient manner
* Maintain a clean, tidy, effective working area at all times
* Monitor and maintain the reception area and notice boards
* Support all clinical staff with general daily tasks as requested
Secondary Responsibilities
* Support administrative staff, providing cover during staff absences
* Action incoming emails and correspondence as necessary
* Scan patient related documentation and attach scanned documents to patients healthcare records
* Complete opening and closing procedures in accordance with the duty Rota
* As required at Bushby Surgery, support the dispensary in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
Qualifications
Essential:
* Telephone experience
* SystmOne experience
* E-referral experience
* PRISM experience
Desirable:
* Telephone experience
* SystmOne experience
* E-referral experience
* PRISM experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Billesdon Surgery
4 Market Place
Billesdon
Leicester
Leicestershire
LE7 9AJ
Website: https://www.billesdonsurgery.co.uk/
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