Overview
Job Overview An exciting opportunity has arisen for a Ward Clerk to join the Team at Heddfan Unit. The Ward Clerk supports the administrative duties within inpatient wards and is an integral part of the Nursing and Medical team in supporting high-quality patient care. This is a great opportunity to work in and be part of the NHS and support your communities with their health care.
Main duties
The successful candidate will be the first point of contact for patients, relatives and visitors to the ward and must demonstrate a professional and sensitive manner and maintain confidentiality at all times. Working as part of the Ward Team, the post holder will be required to provide efficient clerical support to the nursing staff on the ward. Applicants must also have a good standard of education, be adaptable and have good organisational skills. A professional telephone manner is essential to receive and respond courteously to all telephone enquiries regarding patient care. Previous Ward Clerk experience and knowledge of the Patient Administration System (WPAS) is desirable but not essential as full training will be provided. The ability to speak Welsh is essential for this post.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
* Meets all essential criteria
Desirable criteria
* Meets all desirable criteria
Experience
Essential criteria
* General secretarial / office experience
Desirable criteria
* Previous experience in a hospital environment / dealing with people
Skills
Essential criteria
* Good communication skills
* IT Skills
* Welsh speaking - minimum level 3 required
Knowledge
Essential Criteria
* Typing / word processing
Desirable criteria
* Knowledge of hospital programmes
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