JOIN US
Welcome to The Municipal Hotel, Liverpool’s first and only
5-star hotel. Here elegance meets
comfort in the heart of the city. offers a unique blend of classic
sophistication and modern amenities, creating a refined and welcoming
atmosphere for every guest. Whether you’re here for a relaxing getaway, a
memorable dining experience, or a special event, our dedicated team ensures a
seamless and luxurious stay. With world-class dining in our AA Rosette
Restaurant, rejuvenating spa treatments and a focus on exceptional service, The
Municipal Hotel is more than just a place to stay—it’s an experience designed
to inspire and delight.
At RBH we believe our people are our biggest assets and
understand the value in putting them first. Our approach to diversity in the
workplace, health & wellbeing, sustainability and individuality sets us
apart from our competitors and is one of the reasons we are rated Top 30 Best
Places to Work in Hospitality! We are passionate about the industry and
always on the lookout for new talent to join us on our journey...
A MORNING IN THE LIFE OF A BREAKFAST SUPERVISOR
AT OUR HOTEL
* With
a warm smile, greet your team and then any early risers within the Hotel
creating a positive start to their day from the moment they enter the breakfast
area. You will be supporting the Breakfast
Manager in overseeing the delivery of the Breakfast and Lunchtime
operations, leading the team in the absence of the Breakfast Manager and
working harmoniously with other Supervisors, Managers, Chefs and Team
members.
* Shift
times and days of work vary. This
role is 40 hours per week, 5 days over 7, on site, therefore full flexibility is required
in this full-time role.
* To
have full awareness of reporting and Hotel occupancy. Reassess priorities throughout the shift
and working alongside the team to ensure consistency in service delivery, efficient
activities and 5* standards.
* To support
the Breakfast Manager and team in the set up and continued standard of
presentation within the dining area.
Ensure team adhere to the continuity of mise en place, breakfast
buffet and dining / bar area to ensure a fresh, inviting presentation and
seamless guest experience.
* Support
with the set up and operation of events ensuring that the team are fully
briefed on event function sheets and that guest expectations are met.
* To
excel in and to deliver service standards to 5* luxury hospitality
level. Oversee service standards of
the team and communicate team development opportunities to the Breakfast
Manager.
* To
assist the team during breakfast / lunch / events whilst maintaining sight
of the wider Food and Beverage Operation, communicating to and liaising with
the Breakfast Manager.
* To ensure
the completion of training and compliance as directed by the Breakfast Manager,
F&B Operations Manager or Senior Management Team.
* To
have a strong understanding of cash control, stock control, POS Systems
and to maintain SOPs.
* Have
responsibility in supporting the HR function and HR systems inclusive of staff
management, team engagement and both awareness of and compliance with HR
policies and procedures.
* Maintain
H&S and Food Hygiene standards including cleanliness in all breakfast
areas, from the buffet to guest tables.
* To
ensure readiness of / assist with the kitchen prep and basic food handling
tasks, ensuring the kitchen team has everything ready for a smooth
breakfast service.
* Be
available for guest questions and team queries, offering your expertise,
applying best practice and offering local knowledge and recommendations to
help guests make the most of their day.
What we need from you:
* Experience
in Hospitality Management.
Particularly in managing a busy team, busy service and high volume
of F&B covers whilst maintaining a high service level.
* To
be highly communicative and transparent with all Management and Senior
Management.
* To
adopt a friendly, approachable and positive attitude with a passion for
making mornings special for guests and in motivating your team to deliver
excellence as a standard.
* To demonstrate
leadership skills, proactivity and a strong team work ethic.
* Great
attention to detail to keeping areas looking fresh, organised, and
appetising whilst proactively assisting in management of the team.
* Strong
time management and people management skills.
* A
team-oriented mindset, ready to work closely and communicatively with the
kitchen and front-of-house teams to deliver a smooth breakfast experience.
* Flexibility
and reliability, with the ability to handle early morning shifts and adapt
to changing guest needs.
* High
standards of cleanliness and hygiene to maintain a safe, welcoming
environment for guests.
OUR BENEFITS
You will have access to a benefits package we believe truly
works for our people
* Discounted
hotel room rates for you and your friends & family
* An
extra day's holiday for your birthday
* Enhanced
Maternity, adoption & shared parental leave
* Training
Courses and Development Opportunities
* 30%
F&B discount at RBH hotels
* Refer
a Friend scheme (earn £250 for each referral up to 5 referrals)
* Flexible
working arrangements
* Stream
– (formally Wagestream) choose how and when you get paid
* Life
Insurance
* Employee
Assistance Programme
* Social
and wellness events and activities all year round
* Free
meals on duty saving you over £1000 per year
And much much more!
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. If at any point throughout our process you require
reasonable adjustments, please contact .