To work as part of the Inpatient team providing comprehensive reception/administrative support at Swallownest Court. The postholder will work collaboratively with other administrative staff, providing cover as required to ensure the smooth running of the whole service on site. The role involves delivering courteous and effective reception, telephone, and administrative duties, maintaining a professional service and image at all times.
Responsibilities include:
1. Receiving patients, visitors, carers, and maintenance personnel in a pleasant and efficient manner, ensuring office procedures, protocols, and health and safety guidelines are followed, and notifying the appropriate person of their arrival.
2. Ensuring the ongoing care of waiting visitors in the reception area.
3. Undertaking financial duties for patients and staff on site, including keeping payment records, banking monies, weekly ordering of monies, and receiving and receipting monies. Safeguarding patients' personal possessions in a secure manner and adhering to the Trust's Financial Procedures to provide a secure financial service.
4. Conducting quarterly financial audits on the wards, reconciling balances against the Finance Office imprest, and alerting the Operational Services Manager of any discrepancies.
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employs around 4,000 talented colleagues who are appreciated, valued, and respected. Our wide portfolio includes mental health, physical health, learning disability, and drug and alcohol services. We are passionate about enhancing the quality of our services and work hard to attract and select the right colleagues. Our goal is to employ those who share our passion for providing first-class care while remaining committed to our vision and values.
For more information, view our Strategy here: https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
To learn more about working for RDaSH and the benefits we offer, visit our website: https://workwithrdash.co.uk/
We are committed to inclusive cultures and value our people. View our Allyship video on YouTube to find out more.
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