Are you a people focused Administrator who thrives on delivering exceptional customer service and building lasting client relationships? If so, we'd love to hear from you! Our client is looking for a proactive and dynamic individual to join their supportive and collaborative team. They offer a fantastic benefits package including a quarterly bonus, free onsite parking, 25 days annual leave + bank holidays & excellent progression and development opportunities! 📍 Location: Poole 💼 Job Title: Customer Service Administrator 🕒 Hours: 8:30am - 5:00pm, Monday to Friday 📅 Contract: Permanent 💷 Salary: £26,000 + bonus 🚀 Start Date: ASAP What You'll Be Doing: Proactively following up on sales leads with a customer-first approach Understanding customer needs and offering tailored product advice Accurately processing and managing customer orders Coordinating with logistics to ensure smooth and timely deliveries Keeping customers informed of any updates or changes to their orders Handling order modifications or cancellations with care and efficiency Going the extra mile to ensure every customer has a positive experience What You'll Bring: Excellent communication and interpersonal skills A passion for delivering outstanding customer service Confidence in building and maintaining strong client relationships Great organisational and time management abilities Profici...