Job Description: Automotive Customer Service & Fitting Technician
We are seeking an enthusiastic individual with experience working with cars, either professionally or as a hobby, to join our team. Your passion for all things automotive and your excellent customer service skills will help you succeed in this role, where delivering high standards of service is paramount.
In this role, you will assist customers by working on their vehicles in our car park, providing practical solutions quickly and efficiently. You should be confident with automotive tasks and have some experience in fitting and basic vehicle maintenance. We will provide training to expand your skills across a range of vehicle fitting services, including car parts and technology. You will primarily carry out service and repair work and contribute to the development of team members. We uphold the highest quality standards in all our work.
Preferred candidates will have experience in retail or automotive/mechanic environments. However, practical skills and a commitment to excellent customer service are equally valued, and we are ready to support your development.
We invest heavily in training to help you grow your career, whether you aim to progress within retail or pursue other opportunities within our group.
Key Responsibilities:
* Fitting car parts and performing basic maintenance such as replacing bulbs, blades, batteries, etc.
* Sharing expertise and assisting team members
* Providing excellent customer service in a retail or automotive setting
* Proactively helping customers with their needs
* Working on a rota basis, including weekends
Benefits:
* Store discount of 25% on most products across Halfords and Tredz
* Up to 50% discount on garage bills at Halfords Autocentre
* Discounts on breakdown cover, groceries, holidays, insurance, and more
* Employee wellness support and confidential counselling services
* Trade Price Bike Scheme
* Life Assurance, Uniform, and other perks
* Sharesave scheme with 20% discount, Cycle to Work scheme, and Wagestream app
* Health Cash Plan for healthcare costs
Join us as we expand our motoring services and electric mobility offerings. As the UK's leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business, your contribution will help us continue our success in getting the nation safely back on the move.
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