Dutch-speaking Contact Centre Agent – Dover. Drive sales, earn bonuses, and deliver standout customer service. Upsell travel products, handle customer queries, and support bookings across Europe. Great team, clear targets, and career growth. Apply today! Dutch-speaking Contact Centre Agent Location: Dover Salary: £33,003.38 per annum Permanent - full-time, 37.5 hours per week We are recruiting on behalf of our client for a driven and customer-focused Dutch-speaking Contact Centre Agent to join a busy sales team. This is a fantastic opportunity for a confident communicator who thrives in a fast-paced, target-led environment. Why join our client? * Competitive salary with performance incentives * Supportive and collaborative team culture * Clear progression opportunities * Varied role with a sales and customer service focus Key responsibilities * Generate revenue through selling services across multiple route networks * Upsell key products including lounges, cabins, meals and priority services * Handle inbound and outbound customer calls and emails * Manage bookings, amendments and cancellations in line with policies * Resolve customer queries at the first point of contact * Contact customers regarding service disruptions and rebook as needed * Ensure accurate data capture to maximise capacity utilisation * Meet sales, quality and KPI targets * Maintain e...