We are looking for a motivated and organised Pharmacy Administrator to join our pharmacy team and support the delivery of high-quality pharmacy services.
The role requires strong communication, organisational, and multitasking skills, excellent attention to detail, and the ability to work effectively as part of a busy team.
We have two roles available: one based at Glenfield Hospital and one at Leicester General Hospital, with a requirement to work across all TrustMed pharmacy sites in line with service needs.
The role involves providing excellent customer service to patients, carers, and healthcare professionals, both face‑to‑face and via telephone or electronic communication. You will assist with the handling of prescriptions, support the dispensing team, and carry out a range of administrative, retail, and stock management duties to ensure the smooth day‑to‑day running of the pharmacy.
Welcome to TrustMed Pharmacy, where patient safety and compassionate care are fundamental to our mission. We are currently seeking a dedicated Pharmacy administrator to join our dynamic pharmacy team. Join us in our commitment to delivering exceptional patient care working with University Hospitals of Leicester NHS Trust.
Benefits
* Generous holiday allowance to support your work‑life balance.
* Opportunity for funded training courses to enhance your professional development.
* Pension scheme and free life assurance for financial security.
* Access to a range of other benefits designed to promote employee well‑being and satisfaction.
To effectively handle prescriptions and associated interactions with patients, ensuring a positive and professional user experience, by:
* Communicating with patients, representatives, and hospital staff primarily by telephone and electronically, but also face to face, to arrange prescription collections or deliveries.
* Receiving prescriptions from patients, their representatives, and hospital staff, and gathering the necessary information to enable the dispensing team to safely prepare medicines.
* Liaising with members of the pharmacy team, customers, and patients to resolve queries and maintain high standards of service.
* Demonstrating a caring, professional, and compassionate approach towards patients, customers, relatives, and carers.
Other key responsibilities include:
* Supporting the pharmacy team with day‑to‑day operational tasks, including stock management and organising deliveries.
* Maintaining a clean, organised, and welcoming pharmacy environment, including waiting areas and patient information displays.
* Assisting with general administrative and office tasks, including filing, data entry, spreadsheet maintenance, and audit documentation.
* Supporting audits, data collection, quality improvement activities, and the training of new team members.
This advert closes on Wednesday 4 Mar 2026
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