Overview
Customer Delivery Driver - Port Glasgow Extra
Tesco Port Glasgow, Scotland, United Kingdom
Join Tesco to apply for the Customer Delivery Driver - Port Glasgow Extra role. Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may apply depending on location. The company policy offers a minimum of 16 guaranteed hours per week, with options to work fewer hours (minimum 12) and opportunities to hear from you.
The role supports flexible and varied shifts and involves being the face of Tesco on the road, delivering to customers in their homes while providing great service with a smile.
Responsibilities
You will be responsible for
* Delivering your part of our customer shopping trip by ensuring the van and trays are clean and tidy.
* Leaving the customer’s back yard clean, tidy and free of rubbish, and picking up litter as needed.
* Washing trays as part of the tray wash process.
* Loading the van, and checking the van for roadworthiness.
* Talking to the customer about changes to their order (short code items and substitutions) and offering refunds where appropriate.
* Taking care of products/deliveries as if they were your own.
* Explaining to customers that substitutions will not incur extra charges where applicable.
* Delivering within the customer’s time slot.
* Calling the customer before arriving if you are early and contacting the store if you are running 30 minutes or more late.
You will need
* Build relationships with colleagues to create team spirit and support a high-performing store.
* Be warm and welcoming in interactions with customers and colleagues; take time to understand the customer and say thank you.
* Respond quickly to changing customer needs and embrace store changes.
* Be energetic and driven to deliver beyond expectations, balancing home and work life.
* Share ideas with your Manager and colleagues on how to improve the store for customers.
* Hold a valid UK/EU/EEA Driving licence (Full or Automatic) for at least 12 months with no more than 3 penalty points.
What’s in it for you?
* Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* Discounts on Colleague Clubcard and benefits on pay day weekends.
* Access to free wellbeing services and support for mind, body, and life.
* Life cover up to five times your pay and a pension with matching contributions up to 7.5%.
* Benefits to suit you, including discounts, shares, and cycle-to-work schemes.
* Uniform provided and policies to support you through life’s moments.
* Access to colleague networks for diverse representation and support. More information available through internal resources.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop. We focus on serving customers, communities and the planet a little better every day. Tesco is committed to diversity, equity and inclusion, with a fully inclusive and accessible recruitment process.
We support flexible working and welcome discussions about individual needs. Tesco is proud to be a Disability Confident Leader.
Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Management and Manufacturing
* Industries: Retail
Note: Some job postings may close earlier than the advertised end date due to high volumes of applicants. We will provide feedback to candidates who attend interviews. For more information about Tesco, please visit www.tescoplc.com
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