Careers at Smart Dental Care With over 30 practices across the North West of England and Northern Ireland, at Smart Dental Care we're never too far away. Both NHS & Private. Go Back Information Job Ref: Dentist Receptionist Coordinator NI Location: Ballymena, Ballymena, United Kingdom Postcode: BT43 6EB Type of contract: Permanent Salary: £10.50 to £11.50 Per Hour Posted Date: Monday, June 9, 2025 Closing Date: Monday, July 21, 2025 Documents: Share: o Send email Apply Dentist Patient Coordinator/Receptionist Smiles Dental Care, Ballymoney Road, Ballymena, BT43 5BY Position: Dental Practice Receptionist / Treatment Coordinator Location: Ballymena, BT43 5BY Type: Full-Time Hours: Monday, Tuesday, Wednesday & Friday - 32 hours per week (hours to be discussed) Salary: Competitive Benefits: Comprehensive Benefits Package including Ongoing Training and Development About Us Smiles Dental Care is a vibrant and welcoming dental practice committed to delivering high-quality, patient-centred care. Our professional team ensures every patient feels comfortable, informed, and valued. We are part of a respected and expanding group of over 100+ dental surgeries across 35 practices throughout Northern Ireland and North West England. Some of our surgeries offer flexible opening times, operating between 7am - 7pm, to meet patient needs. The Role We are currently seeking an experienced Dental Practice Receptionist / Treatment Coordinator to join our friendly team at our Smiles Dental Care Centre, Ballymena. As the face of the practice, you'll play a vital role in ensuring a smooth, positive experience for every patient. Key Responsibilities: Front Desk Management: Greet patients warmly, manage check-ins, and maintain an organised reception area. Appointment Scheduling: Coordinate bookings and manage reschedules to optimise practice efficiency. Patient Communication: Handle phone calls and enquiries professionally and compassionately. Team Collaboration: Work closely with clinical staff to ensure seamless patient care. Administrative Duties: Maintain accurate records, manage payments, and assist with billing and insurance processes. About You We're looking for someone who is: Experienced: Prior experience in a dental or healthcare reception role is essential. Communicative: Strong verbal and written communication skills. Detail-Oriented: Highly organised with excellent attention to detail. Professional: Calm under pressure, friendly, and confident. Team-Focused: A supportive team player with a passion for patient care. This position may also suit a GDC-registered dental nurse seeking to transition into a front-of-house or treatment coordinator role. Why Join Us? Supportive Team: Be part of a welcoming, collaborative environment. Career Progression: Access to continuous training and development. Attractive Benefits: Competitive salary and a comprehensive benefits package. Expanding Network: Join a large and respected dental group with real opportunities for growth. Apply Today Ready to take the next step in your dental career? Click 'Apply' to join Smiles Dental Care in Ballymena and become part of a network committed to excellent patient care and professional development. Apply Smart Dental Care Providing the highest standards in Dental Care. Links Complaints: