SOC Operations Manager Location: Hemel Hempstead (On-site) Security Clearance: Willing and able to go through the DV process Are you a proven SOC people leader with experience running operations in an MSSP, MSP, or multi-SOC environment? This is a standout opportunity to take ownership of a complex, high-impact SOC operation supporting multiple customers and platforms across high-risk environments. This SOC Operations Manager role is about leadership. You’ll be responsible for building, motivating, and retaining high-performing SOC teams, while ensuring consistent, high-quality service delivery across several SOC systems and client environments. As SOC Operations Manager, you will have real influence shaping operational standards, driving maturity, and ensuring analysts are supported, developed, and set up to succeed. As SOC Operations Manager, you will: Lead, mentor, and performance-manage SOC analysts and team leads, creating a strong, accountable, people-first culture Run SOC operations in a multi-client / MSSP-style environment, balancing competing priorities and SLAs Own day-to-day SOC delivery across multiple SOC platforms and customer environments Oversee the full incident lifecycle detection, response, escalation, post-incident review Ensure effective use and optimisation of SIEM and SOAR platforms (Splunk, Sentinel, QRadar) Drive operational consistency using ITIL-aligned processes and CR...