Customer Service Representative Opportunity
We are seeking a skilled and dedicated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, building strong relationships, and resolving complex queries in a timely and professional manner.
The ideal candidate will possess excellent communication skills, both written and verbal, and the ability to work effectively in a fast-paced environment. You will be fluent in English and German, with a passion for delivering outstanding customer experiences.
Key responsibilities include:
* Providing exceptional customer service via phone, email, and other channels
* Building strong relationships with customers to increase loyalty and retention
* Resolving complex queries and issues in a timely and professional manner
* Working collaboratively with colleagues to achieve business objectives
* Participating in ongoing training and development to enhance skills and knowledge
As a valued member of our team, you can expect:
* A competitive salary of £26,500 - £26,575 per annum
* Opportunities for career growth and development
* A comprehensive benefits package, including contributory pension scheme, cycle to work scheme, employee discount, and more
* A dynamic and supportive work environment
If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.