Description
Job title: Billing Team Administrator
Location: Birmingham
Hours: Full-time | 9:30am – 5:30pm (flexibility required during busy periods)
Department: Finance – Billing
Are you organised, detail‑driven and looking to build your career within a busy Finance team? We're looking for a Billing Team Administrator to join our Birmingham office and play a key role in supporting our Billing Team with essential administrative and financial processes.
This is a fantastic opportunity for someone who is keen to learn, enjoys working with numbers, and thrives in a fast‑paced environment.
About the Role
Reporting to the Assistant Billing Manager, you'll help keep our Billing Team running smoothly by managing shared mailboxes, processing soft cost uploads, and assisting with a variety of billing‑related tasks.
Key Responsibilities
In this role, you will:
* Monitor Billing Team mailboxes and respond to queries promptly
* Post soft costs such as courier and special delivery charges
* Assist with soft cost uploads (e.g., land registry search fees, photocopying, catering recharges)
* Raise prebills for Trademark matters and circulate them to PAs
* Run iFinance reports and export to Excel to reconcile prebills
* Process time and disbursement transfers in line with the Firm's Time Recording Policy, challenging non‑compliant requests
* Process time and disbursement write‑offs in line with the Additional Discount Policy
* Amend phase and task time entries, ensuring accuracy
* Coordinate the standard report pack for audit enquiries
* Undertake financial housekeeping, including matter closures
* Provide cover for other team members during absences
* Support with additional ad hoc duties as required
About You
You'll bring a proactive attitude, great organisational skills, and the ability to work accurately under pressure. You'll enjoy being part of a team and be comfortable using your initiative to solve problems.
Experience
(Not essential but desirable)
* Experience in a professional services or finance/office environment
* Aderant system experience
Skills
* Strong numeracy
* Ability to prioritise in a busy environment and meet deadlines
* Confident IT skills, especially Excel
* High attention to detail and accuracy
* Clear written and verbal communication
Personal Qualities
* A strong team player
* Organised and methodical
* Positive, proactive approach
* Keen to learn and develop
* Professional manner
* Strong time management skills
Why Join Us?
You'll be part of a collaborative, supportive Finance team and gain valuable experience within a professional services environment. If you're enthusiastic, eager to grow, and ready for your next challenge — we'd love to hear from you.
What can we offer you?
* Carers' leave (up to five paid days' leave towards caring responsibilities)
* 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days.
* Contributory pension of up to 5%.
* Private healthcare policy
* Death in service cover (4 x base salary).
* Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan.
* Cycle to work scheme.
What happens next?
Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email.
We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate.
Our strength lies in our differences.
We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.
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