About us
MattressNextDay is one of UK's leading online mattress and bed retailers. They've won 'Online Bed Retailer of the Year' for 3 years in a row. Our commitment to quality, customer satisfaction, and innovation keeps us at the forefront of the industry. We have recently moved to our brand-new offices, showroom and fulfilment centre in Whitstable, Kent, where the candidate will be based full-time.
Position Overview
We are looking for a highly organised and detail-oriented Ecommerce Admin to join our team. This role is heavily administrative and central to keeping our online store accurate, up-to-date, and optimised for sales. You'll play a key role in managing our product catalogue, ensuring that all listings are correctly uploaded, well-presented, and regularly maintained.
If you're methodical, enjoy working with data and digital assets, and have an eye for detail, this could be the perfect role for you.
Key Responsibilities
* Accurately add new products to the website via our in-house admin panel.
* Ensure product listings are accurate, consistent, and complete (titles, descriptions, attributes, specifications, categories).
* Support departments with ad-hoc administrative duties.
* Liaise with marketing, purchasing and suppliers to gather product information, assets, and launch timelines.
* Assist in the optimisation of product and category pages to drive engagement and sales.
* Maintain and update category sort orders based on promotions, stock status, reviews, and performance.
* Act as a point of contact for internal teams regarding product-related website queries.
* Handle potential website bug reports related to product inaccuracies.
* Support showroom merchandising and POS suggestions where applicable.
* Contribute ideas for new products, brands, and website improvement.
* Attend trade shows and supplier meetings where required.
Candidate Profile
* Strong administrative skills with excellent attention to detail.
* Previous experience in an ecommerce/website admin role (desirable but not essential).
* Confident working with large volumes of product data and digital assets.
* Proficient in using CMS/admin panels (experience with in-house systems an advantage).
* Good communication skills - able to liaise with suppliers, internal teams, and stakeholders where required.
* Basic knowledge of SEO principles (preferred but not essential).
* Comfortable working independently while managing multiple tasks and deadlines.
* Exhibits a positive and professional demeanour.
* Capable of independent work and driving tasks to completion.
* Team player, adaptable to the dynamic needs of the business.
Job Types: Full-time, Permanent
Pay: From £26,000.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Employee discount
* On-site parking
* Sick pay
Application question(s):
* Are you located within a commutable distance from our offices in Whitstable, Kent?
Work Location: In person