A leading facilities management company is seeking an experienced Customer Success Manager to oversee compliance, quality assurance, and performance on key client contracts. You will ensure contractual obligations are met, manage budgets effectively, and deliver service excellence. Responsibilities include supporting strategic objectives, reviewing performance metrics, and building strong client relationships. The ideal candidate will have a Level 5 qualification in Facilities Management and proven experience in managing multi-site operations. This role is critical for continuous improvement and long-term partnership success. #J-18808-Ljbffr