Overview
Role: Planner/Scheduler
Location: Hybrid (50% Home / 50% Warwick Office)
Contract Type: Permanent, Full-Time (40 hrs/week)
Salary: £29,500 per annum
Shift Pattern: Rotating Monday–Friday shifts: 07:30–16:30, 08:00–17:00, 09:00–18:00, 10:00–19:00; Plus 1 in 3 Saturdays (08:30–14:00). Saturday weeks adjusted to maintain 40 hrs. Flexibility required.
About the Role
R9 Recruitment are hiring on behalf of a leading Heating Company for the position of Resource Planner.
Responsibilities
* Maximise engineer utilisation and minimise travel time
* Manage same-day planning and VIP service levels
* Order parts, schedule follow-up visits, and keep customers informed
* Support first-time fix rates and reduce broken promises
* Monitor job jeopardy and prioritise accordingly
* Adapt to daily challenges while maintaining resource efficiency
* Communicate delays and changes promptly
About You
We’re looking for someone who thrives in a fast-paced environment and brings a proactive, solution-focused mindset.
Essential Skills & Experience
* Proven experience with scheduling/planning systems
* Strong PC skills (Windows, Word, Excel)
* Excellent multitasking and problem-solving abilities
* Commitment to continuous improvement and team collaboration
Benefits
* Competitive salary + incentive scheme
* 25 days holiday + bank holidays (option to buy more)
* Pension scheme, income protection, maternity/paternity/sick pay
* Staff discounts and additional perks
Ready to plan your next career move? Apply to this advert or call the R9 Recruitment Team
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