An opportunity has arisen for an experienced SEND Dispute Resolution Officer to join a busy and forward-thinking SEND service during a critical period of improvement and change.
This is a high-impact role where you will take the lead on complex tribunal and complaints casework, working closely with families, schools and professionals to resolve disputes and ensure children and young people receive the support they need.
If you have strong SEND knowledge, thrive in complex casework environments and are confident representing organisations in tribunal processes, this role offers the chance to make a real difference while working within a collaborative and experienced team.
The Role
You will play a key role in managing SEND tribunal and complaints processes from start to finish, including:
• Managing complex SEND appeals and tribunal cases
• Preparing evidence and documentation for hearings
• Representing the organisation in SEND Tribunal proceedings
• Leading mediation and resolution discussions with parents and professionals
• Supporting the reduction of tribunal cases through early resolution strategies
• Working closely with education, health and care partners across the SEND system
About You
We are looking for someone who:
• Has strong experience managing SEND tribunals and complaints
• Has excellent knowledge of SEND legislation and statutory processes
• Is confident negotiating and resolving complex disputes
• Can analyse complex case information and prepare strong tribunal evidence
• Is comfortable working with families, schools and legal representatives
Why This Role Stands Out
• Opportunity to join a high performing SEND team during a key improvement phase
• Work on complex, meaningful cases that directly impact children and families
• Hybrid working with flexibility
• Immediate start available
• Longer term contract opportunity
This is an excellent opportunity for a SEND professional who enjoys challenging casework, problem solving and influencing positive outcomes