Additional Role Requirements
Basic DBS check
UK Driving License
In this role you will need to cover London and patch area of South London, North London, West London, and South East London.
Want to make a real difference in people’s lives?
Join us as an Anti-Social Behaviour Officer at PA Housing and help keep our communities safe, welcoming, and connected. You’ll be right at the heart of things working closely with residents, building trust, and making sure our neighbourhoods are places people are proud to call home.
We’re after someone who genuinely cares, listens, and takes a resident-first, victim-focused approach to tackling anti-social behaviour. You’ll be the kind of person who rolls up their sleeves and gets stuck in whether it’s supporting residents through tough situations or taking action to make things better. If you're passionate about safer, stronger communities and ready to make a real impact, we’d love to hear from you.
This isn’t your typical job it’s about making a real difference. If you're passionate about making neighbourhoods safer and more vibrant and you’ve got great people skills, leadership instincts, and a knack for problem-solving we’d love to hear from you. Your drive to make a real difference for our residents will be at the heart of everything you do.
What’s in it for you.
In addition to the salary, we offer a number of benefits, including:
* High street discount schemes
* Health cash plans
* 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
* Flexible bank holidays take them when it suits you
* Car leasing scheme
* Hybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately 1 day per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.
What you’ll be doing
* Put residents front and centre in everything we do championing a customer-first mindset across all our neighbourhoods.
* Really get to know what matters to our residents stay one step ahead by spotting issues early and finding smart solutions.
* Be our go-to person at key events like MARAC meetings and case conferences showing up with confidence, care, and commitment.
* Lead the way on crime prevention from setting up neighbourhood watch groups to teaming up with local police and running safety campaigns.
* Shake things up! Bring new ideas, challenge the usual way of doing things, and help us find better ways to make a difference.
What we’re looking for:
* You know your stuff when it comes to keeping communities safe from crime prevention to the latest laws that help protect our residents and neighbourhoods.
* You’ve got real-world experience using Landlord and Tenant law, and you always aim to do things the right way.
* You’ve spent a couple of years in a customer-facing role and know how to handle all sorts of situations.
* You’re confident managing ASB cases from start to finish supporting victims, taking action when needed, and making sure the community feels safe and heard.
If specific qualifications are required, please upload them with your application to demonstrate your eligibility.
At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.
Disclosure and Barring Service:
This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions.
So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.
Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action, if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.
AGENCIES: We know where you are if we need your support so please do not contact us.
To apply for this role please click on the apply button or for any enquiries please email recruitment@pahousing.co.uk - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.