If you are looking for a new, exciting career opportunity then this could be the job for you. Motonet is looking for a vibrant, energetic and enthusiastic person to join our used car sales team based in Coventry. The ideal candidate for this role will enjoy working as part of a successful team, have excellent communication skills and be self-motivated.
The successful individual will work closely with our sales team and provide administration support to the sales team as well as some personal assistance to the company Directors.
Duties
· Providing administrative support to the sales team including preparing sales invoices, warranty documents, taxing of vehicles, registration documents, processing payments and finance applications.
· Answering telephone calls, emails and social media sales enquires – redirect to correct colleagues or take messages and overseeing the diary.
· Meet and Greet customers in the office, provide basic information, hand over vehicles once sold
· Data entry into the dealer management IT system and Excel Spreadsheets, keeping accurate and up to date records
· Ordering parts and managing return/refund process
· Office administration including opening, responding to and distributing post as required, appealing PCNs and parking fines, warranty and assured claims etc.
· Provide a confidential and professional administrative service to the Directors and assist in the smooth and efficient running of their businesses
· Planning and organising the activities on behalf of the business leader, understanding the business priorities to manage the leader's diary ensuring effective and efficient use of time
· Manage incoming stock – loading cars and details onto dealer management system in readiness for online adverts, preparing and organising vehicle documents and co-ordinating necessary prep work for the cars e.g. MOT, Service etc
· Co-ordinate the collection and delivery of cars purchased and sold – liaising with transport companies, suppliers and customers to book jobs.
Skills & Knowledge
· Good organisational and time management skills
· Excellent IT Skills - proficiency with Microsoft Outlook, Microsoft Office and Microsoft Excel
· Attention to detail
· Flexibility and adaptability to changing workloads
· A problem-solving approach to work
· The ability to prioritise tasks and work under pressure
Experience
· Working in the motor trade preferable but not essential
· Dealing with customers, suppliers and partners over the telephone, by email
· Administrative / Office working
· Working in a small family business
Personal qualities
· Excellent interpersonal, oral and written communication skills
· Good team player, with a flexible and helpful attitude.
· A positive individual with a 'can do', results driven approach and attitude
· Demonstrates trust, openness and respect in dealings with people
· Good teamworking skills and the confidence to lead and motivate a team
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Company events
* Company pension
* Employee discount
* Free parking
* On-site parking
Experience:
* Sales administration: 2 years (required)
* Motor Trade: 1 year (preferred)
Work Location: In person