As an Admin Assistant at Langdon House Care Home, you will be responsible for providing a high standard of customer service and positive first impressions for all guests visiting the home.
About Langdon House Care Home
Langdon House is an exceptional residential care home in Cambridge. We pride ourselves on our family‑feel, attractive gardens and providing outstanding care to each of our residents. We’re based in a quiet nook in Chesterton on the north‑eastern side of Cambridge, three miles from the city centre.
The Role
Reporting to the Home Admin Manager, the Administration Assistant will ensure the reception area provides a friendly, welcoming and professional image at all times. The role includes supporting the Home Admin Manager with a variety of administrative tasks, such as answering enquiries, responding to emails, and postal duties.
Salary and Working Hours
Salary: £12.71 per hour.
Shift pattern: 37.5 hours per week, worked on a rota basis from Monday to Sunday.
Location
20 Union Lane, Chesterton, Cambridge, CB4 1QB – 3 miles from the city centre.
Key Duties & Responsibilities
* Coordinating all front desk activities including answering all incoming calls, providing information, redirecting calls or taking accurate messages and ensuring they are passed to the appropriate person in a timely manner.
* Assisting the Home Admin Manager with payroll tasks such as setting up new starters, recording absences and annual leave and processing leavers.
* Supporting the Home Admin Manager with day‑to‑day admin tasks, ensuring they are completed with accuracy and efficiency.
* Assisting with enquiry handling, preparing and sending out brochures and responding to and sending emails.
Training, Skills & Experience Required
* Previous administrative experience is desirable, as is knowledge of Finance and/or HR procedures; training will be provided for the successful candidate.
* Excellent customer service, communication and IT skills, ideally Microsoft Office, together with an eye for detail.
* Confident in handling personal and sensitive data and ensuring it is maintained in a confidential manner at all times.
* Organised, numerate and accurate, with a ‘can‑do’ attitude.
What We Can Offer
* Fully comprehensive induction.
* Competitive salary.
* 28 days of holiday per year.
* Free Blue Light Card and access to the Blue Light discount platform.
* Refer a friend scheme.
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