Client Relationship Manager
Manchester – Hybrid – 3 days in the office
Contract: Full time, 37.5 hrs per week
Package: Competitive base salary with an uncapped commission
Public Sector Win Team
Are you passionate about driving growth and building meaningful partnerships in the public sector? Join our dynamic Win Team at QA, where you’ll play a key role in expanding our reach by securing new clients and re-engaging former ones.
As a Client Relationship Manager, you’ll be at the forefront of our public sector strategy—identifying opportunities, reigniting relationships, and delivering tailored solutions that align with client needs and QA’s diverse portfolio.
What You’ll Be Doing
New Business Development
Proactively identify and engage public sector organisations through market insights, referrals, and strategic outreach to open new accounts.
Client Win-Back
Reconnect with former clients, understand their previous challenges, and present compelling solutions to rebuild trust and partnerships
Stakeholder Engagement
Develop strong relationships with key decision-makers, positioning QA as a trusted advisor and solution provider.
Sales Enablement
Craft and deliver impactful proposals, presentations, and quotes that reflect client goals and QA’s capabilities.
Consultative Client Meetings
Lead insightful conversations to uncover needs, present relevant solutions, and guide opportunities through the sales cycle.
Pipeline Management
Use CRM tools and data insights to manage your pipeline effectively, consistently meeting and exceeding performance targets.
Portfolio Awareness
Stay informed about QA’s full range of offerings to identify cross-selling opportunities and deliver comprehensive solutions.
Online Networking
Leverage platforms like LinkedIn to grow your network, enhance QA’s visibility, and generate new leads.
Deliver outstanding service throughout the client journey to foster long-term relationships and repeat business.
Team Collaboration
Work closely with marketing, delivery, and product teams to ensure smooth onboarding and successful project execution.
What You’ll Bring
Proven track record of meeting or exceeding sales targets
Experience in B2B sales, ideally within the public sector
Ability to work to tight deadlines with high attention to detail
Strong problem-solving skills and a consultative approach
Proficiency in CRM systems and other business tools