Description
Manage all aspects of planning and coordinating a cost and time efficient training plan across multiple global regions for the Onespaworld Business Development & Education team.
Key Responsibilities
* Manage and maintain the end-to-end process of coordinating training plans for the OSW OnBoard Business Development and Education Team
* Submit administrative requirements mandatory for all training requests as required by each cruise line including both email and online portal submission.
* Advise the on-board team on visa requirements and any necessary documentation needed for a successful trip. Providing all necessary confirmations and documentation as needed
* Manage and respond to all administrative requirements or training requests.
* Manage TOL and holiday for each team member as part of their travel plans.
* Compute and validate commission and bonus’.
* Compile weekly/monthly reports, sharing any business tools or information as needed in a timely manner.
* Identify and implement improved process or structure as needed.
* Work closely with OSW internal stakeholders to manage on-board communications in a timely and efficient manner.
Skills, Knowledge & Expertise
* Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines
* in a fast-paced environment.
* Excellent attention to detail, ensuring accuracy in all arrangements and documentation.
* Exceptional communication and interpersonal skills to effectively interact with employees, & vendors.
* Ability to handle and resolve issues or emergencies promptly and efficiently.
* Strong written skills
* Exceptional knowledge of Excel, word, powerpoint
* Work well under pressure
Job Benefits
* Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
* Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
* Generous Holiday Allowance, increasing with length of service
* Company Pension Scheme
* Bonus/Commission Scheme
* Healthcare Cash Plan (with Dental)
* Employee Assistance Programme for all Associates and their families
* Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
* Much, much more!
*Some benefit eligibility is based on length of service or contract type
ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market.
A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary – just like our people.
Sustainability is at the heart of ELEMIS' responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.
We are committed to Elemis’ sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible.