A consultancy firm in Cardiff seeks a skilled Technical Service Delivery Manager to oversee complex MOD communication services. This role requires over 5 years of experience in IT Service Management, strong Change Management leadership, and ITIL v4 knowledge. You will ensure operational excellence across secure environments, lead incident management, and coordinate with military stakeholders while producing performance reports. Required qualifications include ITIL v4 Foundation and SC clearance, with competitive compensation offered.
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