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Patient pathway co-ordinator (secretary) (whipps cross)

London
Barts Health NHS Trust
Secretary
Posted: 19 May
Offer description

Job overview

The purpose of this post is to actively manage the administrative processes of patient pathways, ensuring a smooth and efficient service for patients throughout their treatment by the Trust.

Ensuring that all pathways are front validated at all stages of the pathway.

Actively chasing results in order to reduce treatment length of time.

To participate in providing an effective administration/typing service to the multidisciplinary team.

To ensure appointments are booked within the appropriate time frame, ensuring the patients are contacted in time for them to attend their appointment

Main duties of the job

1.Work as part of the team in undertaking Secretarial workload for Cardiology Consultant (s)

Work with the Line Manager, Deputy Service Manager and Service Manager to ensure that administrative processes for the patient pathway meet the quality standards required both nationally and within the directorate and are adhered toEnsure that all incoming and outgoing communication, including urgent matters are dealt with efficiently (including vetting correspondence and ensuring that appropriate action is taken before passing on).

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment

Person specification

Qualifications

Essential criteria

1. GCSE A Level or equivalent standard of education

Experience

Essential criteria

2. Minimum of 3 years administration/ medical secretarial/ pathway experience or equivalent non NHS

Knowledge

Essential criteria

3. A good level of medical terminology acquired through education, training or work experience
4. ECDL or equivalent experience ie experience of a range of IT packages such as word, excel, outlook and power point Knowledge of 18 week pathways

Desirable criteria

5. Education/ Requirements Supervisory or office management skills equivalent to certificate level
6. Experience in front validating

Skills

Essential criteria

7. Keyboard skills to access and input to data systems; Competent in Microsoft Office products.
8. Competence with a range of IT packages, e.g. CRS and EPR
9. Understanding of Data Protection Act and Freedom of Information Act

Desirable criteria

10. Ability to use information to monitor processes, plan and initiate action

**Visa Sponsorship Information**

Recent changes to UK immigration policy on the Health and Care Visa and Skilled Worker Visa could mean that this role is not eligible for sponsorship or that you may not meet the eligibility criteria.

Sponsorship can only be offered if this post and any individual offered employment meet all the Home Office’s requirements under the UK Skilled Worker visa scheme.

If you are applying from outside the UK or will require sponsorship, please mention this clearly in your application.

To be eligible for sponsorship, the following conditions must be met:

11. Eligible role: The position must be on the UK Skilled Worker visa list. You can check your eligibility here: -.
12. Salary threshold: The role must meet the minimum salary set by the Home Office. Please note that for roles employed under Agenda for Change Terms and Conditions, the High-Cost Area Supplement (HCAS) is not included when calculating the basic salary for the purposes of sponsorship.
13. Skill level: The role must meet the minimum skill requirement of RQF Level 6 or above (graduate level).
14. English language: Applicants must demonstrate English proficiency at CEFR level B2 or higher.
15. Other criteria: Applicants must meet all other criteria as set out by the UK Visas and Immigration (UKVI)

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