Role Overview
We are looking for a Global Mobility Advisor to join our Global Mobility CoE function within the Reward team at TP ICAP. This role is to provide operational support to our Global Mobility Lead (based in London) and global assignment services to TP ICAP Group employees. You will be a single point of relocation co-ordination, ensuring that assignments meet internal compliance requirements and that assignees are well prepared for their move. This is an excellent opportunity for someone to develop a career in a truly global role.
Through this work the successful applicant will
1. gain experience in projects and process review as we roll out new processes and procedures
2. have the opportunity to develop knowledge in relation to immigration, tax, social security, and EU PWD
3. will have a can-do attitude, solution-focused approach and be willing to get involved in all aspects of global mobility administration
4. have a genuine interest in working in an international role and a willingness to develop new skills and knowledge in relation to global mobility requirements for all types of international moves
5. have strong interpersonal and customer service skills
Role Responsibilities
6. Provide administrative and coordination support to the Global Mobility (GM) Lead for assignments and transfers
7. First point of contact within Global Mobility to begin processing inquiries from HRBPs and employees, and first point of coordination with relevant internal and external stakeholders for all phases of the global mobility lifecycle, providing excellent customer service
8. Liaise with HRBPs for initial queries and initiations, and prepare pre-assignment cost projections
9. Partner with external global mobility partners to coordinate the delivery of services to assignees (e.g. immigration, tax, relocation), and review invoices for payment
10. Act as the first point of escalation to GM Lead for any issues
11. Support GM Lead with annual tax return processes
12. Prepare and deliver routine management reports to internal teams e.g. payroll, finance
13. Update and maintain the mobility tracker, GM filing system and mobility documentation, and GM intranet site
14. Other ad-hoc projects and duties relating to global mobility
Experience / Competences
Essential
15. Experience of working in a fast paced and complex environment
16. Excellent client service experience and delivery ethos
17. Excellent communication and interpersonal skills
18. Experienced with MS products, particularly Excel
19. High attention to detail
20. Language proficiency (reading, writing and speaking) in English
21. A “can-do” attitude with collaborative and pro-active approach, effectively working with others to achieve team success
22. Ability to build rapport with internal clients and other colleagues
23. Ability to work within a multicultural and virtual team environment
24. Strong analytical and problem-solving skills
25. Strong written and verbal communication skills
26. A willingness to learn and take initiative
27. Ability to handle own time, comfortably work independently, and take accountability for actions
28. Ability to juggle changing priorities as required, demonstrating flexibility and willingness to adapt to change
29. Resilient and flexible approach, with adapting of role to meet current and future business needs
Desired
30. A broad understanding of Global Mobility/International Assignments
#LI-Hybrid #LI-ASO