Overview
Specialising in recruiting highly skilled consultants around Europe in the IT sector.
Freelance opportunity
* Schedule: 37.5 hours/week
* Location: 5 days onsite in Billingham
1. SCCM and MS365 Administration: +5 years of experience in SCCM (System Center Configuration Manager) and MS365 administration.
2. Operating Systems Expertise: Extensive experience with various operating systems, particularly Microsoft Windows 10/11, showing the ability to resolve complex OS issues.
3. Microsoft Suite Proficiency: Administrative expertise in Microsoft Office 2016-2019, MS365, Teams, and cloud-based phone systems.
4. ITSM Knowledge: Extensive understanding of IT Service Management (ITSM) practices and principles, enabling effective IT service delivery.
5. Hardware Expertise: Comprehensive knowledge of computer hardware, including PCs and network printers, enabling swift resolution of hardware-related problems.
6. Interpersonal and Communication Skills: Strong interpersonal skills with a service-oriented approach. Must be a team player and an effective communicator in English, both verbally and in writing.
7. Analytical and Problem-Solving Skills: Ability to apply an analytical and methodical approach to IT incidents and requests, demonstrating proven problem-solving skills for complex technical issues.
8. User Interaction: Demonstrated experience working closely with end users to manage issues and requests as they arise, with a strong emphasis on customer service and satisfaction.
9. Teamwork and Collaboration: Excellent teamwork and collaboration skills, enabling effective contributions within diverse teams and fostering a cooperative work environment.
10. Self-Motivated and Resourceful: Exhibits a self-motivated and resourceful mindset, with the ability to prioritize and execute tasks effectively in a high-pressure environment, maintaining a strong sense of responsibility and service orientation.
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Information Technology
Industries
* Professional Services
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