Overview
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
Olivia is our friendly virtual assistant, available to support you navigate through the application process 24 hours a day, 7 days a week. Whether it's late at night or over the weekend, she's on hand to answer your questions, guide you through the application process, or help you find what you need.
While Olivia can't make hiring decisions (those are always made by real human recruiters), Olivia's here to ensure your recruitment journey stays smooth and accessible—anytime you need.
Olivia is our friendly virtual assistant designed to help streamline parts of the recruitment experience. Olivia can answer common questions, guide candidates through application steps, arrange interviews and provide timely updates, all to help make the application process smoother and easier to navigate.
Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents to evidence your right to work can be found here. You'll need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.
Interview and hiring process
The interview is an absolutely vital part of our hiring process. Without it, we wouldn't get a proper picture of what kind of person you are, and whether you'd be a great fit at McDonald's. The interview will normally involve a set of questions around values and attitudes and will allow the interviewee to really show us why they're the right person for the job. For instance, we might ask for an example of times you've worked as part of a team and how you made a difference to that team. In short, we look for people who have the right attitudes and behaviours to deliver a great customer and colleague experience; we hire for qualities and potential, rather than qualifications.
Prospects and culture
Our employees tend to stick around. Partly because it's a fun, sociable and flexible place to work, but also because there are opportunities to progress into roles with more responsibility. In fact, 9 out of 10 of our restaurant managers, and 1 in 5 of our franchisees, started out as crew members behind the counter or in the kitchens. That's an unbelievable stat that we're very proud of. We've also been recognised as a leading employer over the years, offering award-winning learning, nationally-recognised qualifications, comprehensive benefits and flexible working arrangements, as well as a well-proven career path.
Join us and you'll become part of a team that works together to provide the best customer experience. If you've visited one of our restaurants before, you've probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect, working as a supportive team member.
Role and responsibilities
* McDonald's Crew Member responsibilities: provide friendly, fast and accurate service; prepare food; serve on the till; look after customers in dining areas; ensure high standards of quality, service and cleanliness; complete tasks in line with training and management direction; follow safety, security and food hygiene procedures; treat customers and colleagues with courtesy and respect; work as part of a supportive team.
Benefits and pay
* Holiday pay
* Service awards
* Meal allowance
* Employee discounts from top high street and online brands
* Premium Shift
* Overnight shifts between midnight and 5am paid extra
* Above minimum wage for all team members; holiday and sick pay; discounts at over 1,600 retailers
Interview scheduling and flexibility
If you can’t make any of the interview slots offered, you can contact Olivia and she will help you rearrange to find a date suitable for you.
Frequently asked questions
Does McDonald's have sustainability plans or pledges? We are working to take the necessary steps toward a more sustainable business and future. In 2021, we launched our first net-zero restaurant. The video provides more information about our new store.
How often do I get paid? This varies by whether you work in a franchised or company-owned restaurant. Typically, payment can be every 2 or 4 weeks for hourly paid employees, and monthly for employees on a salary.
What type of shifts will I be doing and how many? Our restaurant hours range by location; over half of our restaurants are open 24 hours a day. Shifts are scheduled to suit you, while considering legislation and business needs.
What should I wear to work? You will be provided with a uniform, so you don't need to worry about work attire.
Does McDonald's promote its employees? We highly value talent and encourage progression within the business. Half of our Executive Team started in restaurants, and there are no limits to how far or how fast you can progress.
How old do you need to be to work at McDonald's?
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