Our Client are more than just consultants with checklists. We’re a team of Building Surveyors and Project Managers with more than 20 years expertise, experience and accreditations in Surveying, Building Safety and Domestic Retrofit. Our purpose is to create a safe and sustainable environment for everyone.
People are at the core of what we do. We strive to consistently deliver the highest quality service to our clients through a culture of creativity, flexibility and innovation. We know that no one solution will suit everyone, which is why we continually adapt and assess our approach to ensure the right solution for each and every client.
Job Purpose: -
Following a period of sustained growth over the last 5+ years, we require a Head of Operations to ensure our day-to-day activities run smoothly, effectively, and efficiently to meet business objectives and drive growth. The purpose of the role is to connect strategic planning with execution, optimising processes and resources across the organisation.
We want to hear from candidates with a strong track record in similar roles. The successful candidate will have strong business and financial acumen, and knowledge of supply chain management, quality control, process optimisation methodologies and relevant softwares (EPR, data analytics and project management).
Key Responsibilities: -
* Develop and implement operational strategies and long-term plans that align with our key business objectives.
* Oversee, manage, and improve the day-to-day operations across various departments.
* Manage and monitor operational budgets, analyse financial reports, and ensure costeffective resource allocation.
* Lead, mentor, and motivate cross-functional teams, fostering a culture of collaboration, accountability, and continuous improvement.
* Identify potential operational risks, develop mitigation strategies, and ensure all operations adhere to relevant laws, regulations, and quality standards.
* Build and maintain strong relationships with internal project leads, external supply chain, and clients to ensure seamless operations and high customer satisfaction.
* Establish, track, and report on KPIs to evaluate overall company performance and identify areas for improvement.
Knowledge, Skills & Experience: -
• Significant proven experience in a senior operations role, with several years in a leadership position (Essential)