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Customer service administrator - warrington

Warrington
Adecco
Customer service administrator
£12.71 an hour
Posted: 30 March
Offer description

Join the Team That Keeps Our Community Safe and Secure!

Are you ready to make a real impact in your community? Our client, a highly respected local government organisation, is on the lookout for passionate individuals to support their field operation and achieve service delivery performance targets. This role brings a variety of challenges and tasks, you will be instrumental in protecting the public and making a difference to people's lives.

Assignment Details:

The role is working 40 hours per week, working between the hours of 6:30am-8:30pm (rolling shifts every 6 weeks) and you will be working 2 in 4 weekends.
Pay rate is £12.71
Start Date 13th April
Training will be onsite for expected 3-4 weeks between the hours of 9am-5pm, once complete the role will become hybrid - working 3 days from home and 2 days at the Warrington office.Why You'll Love Working With Us:

Gain invaluable hands-on experience
Thrive in a supportive and inclusive work environment
Unlock opportunities for personal and professional growthYour Role:

Identify, investigate and manage data for daily/weekly reporting
Raise required documents for non-compliance reporting to External Agencies
Collation and distribution of required evidence requested by internal and external customers
Dealing with incoming and outgoing communication from all customers
Diary Management including listing court cases; updating Microsoft outlook diary and systems
Manage and process team email inboxes and queries
Receive and accurately process all notifications and enquiries in relation to electronic monitoring orders
Deal with specific requests for compliance, witness statement's and subject event history from internal and external customers
Liaison with Internal personnel and external agencies including (but not limited to) Courts, Police, CPS, Probation and YOS/YOTs
Update and maintain required records and systems
Conduct work audit process including regular quality reviewsWhat You Bring:

No prior experience needed - we'll provide all the training you need!
Excellent IT skills, including but not limited to Microsoft packages
Excellent Communication skills both verbal and written
BPSS clearance (handled by Adecco upon successful application)
DBS clearance (or a willingness to obtain one)
Outstanding communication and interpersonal skills with an excellent standard of verbal English
Ability to work flexibly, both independently and as part of a dynamic team
Keen attention to detail and strong problem-solving abilities

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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