The Farmers Bank is locally owned and operated with ten full-service financial centers located in Central Indiana providing retail, business, trust and asset management, investment, mortgage and electronic banking services. With over 149 years of community banking expertise, we take pride in being an active part of the communities we serve. The Farmers Bank delivers on our commitment to serving our customers by ensuring we have the right people in the right seats here at the bank. We continue to expand our footprint, and in doing so, need talented employees to help us make that happen. Let’s Grow! Requirements The role of the Financial Center Director leads employees to fully execute on The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. The primary role of a Financial Center Director is to successfully balance the needs of their three critical constituencies, customers, employees, and the communities they serve. As keeper of The Farmers Bank brand, they strive to deliver Financial Well-Being, and lead by example, in holding conversations with customers, (Business & Consumer) understand their needs, and match financial solutions the bank offers, to help the customer, in a professional, friendly, ethical, and efficient manner. The Financial Center Director ‘owns’ their trade area by managing key relationships in the community, and work with all TFB lines of business, to grow market share and be the 1 Community Bank, through results and reputation. Financial Center Director leaders have 5 years’ experience, manage multiple offices, or manage offices in excess of 50MM in assets, and concentrate in Business Development outside the branch. Hours vary and include Saturdays. Job Responsibilities 1. Customer Champion – Needs Based Conversations / Promote Financial Well-Being 2. Employee Champion – Employee Development / Advocate 3. Community Champion – Engaged with Community Advocacy and Financial Literacy 4. Safety & Soundness Champion – Promote adherence to Policy, Procedures & Regulations 5. Business Development - Grow market share and deepen customer relationships Competencies Required Customer Focus · Is dedicated to meeting the expectations and requirements of internal and external customers · Gets first-hand customer information and uses it for improvements in products and services · Acts with customers in mind · Establishes and maintains effective relationships with customers and gains their trust and respect Ethics and Values · Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times · Acts in line with those values · Rewards the right values and disapproves of others · Practices what he/she preaches Interpersonal Savvy · Relates well to all kinds of people—up, down, and sideways, inside and outside the organization · Builds appropriate rapport · Builds constructive and effective relationships · Uses diplomacy and tact · Can diffuse even high-tension situations comfortably Motivating Others · Creates a climate in which people want to do their best · Can motivate many kinds of direct reports and team or project members · Can assess each person's hot button and use it to get the best out of him/her · Pushes tasks and decisions down · Empowers others · Invites input from each person and shares ownership and visibility · Makes each individual feel his/her work is important · Is someone people like working for and with Drive for Results · Can be counted on to exceed goals successfully · Is constantly and consistently one of the top performers · Very bottom-line oriented · Steadfastly pushes self and others for results