At CGI, we help clients achieve excellence in complex, mission-critical environments, and our success depends on the strength of our people. As a Storage and Backup Consultant, you will play a central role in delivering robust, secure, and reliable infrastructure solutions that underpin business transformation. Working within our Technical Services, Projects & Consulting team, you'll take ownership of end-to-end delivery, from implementation through to knowledge transfer, ensuring solutions are delivered on time, within budget, and to the highest standards. This role offers the opportunity to bring creativity to problem-solving, develop innovative approaches, and thrive in a collaborative culture that supports your professional growth. You will configure and deliver storage and backup solutions that are critical to project success and long-term service stability. You will implement changes, carry out installations, patching, and configuration tasks, ensuring delivery aligns with best practice, agreed designs, and client expectations. By maintaining strong documentation, you will enable seamless handover and support continuity across both onshore and offshore teams. You will also play a key role in sustaining CGI's high standards, ensuring that every solution meets our security, compliance, and quality commitments. Whether working independently or in collaboration with senior colleagues, you'll take ownership of outcomes, contribute to innovation, and build trusted relationships with clients and colleagues.
Responsibilities
* Configure & Deliver: Install, patch, and configure storage and backup solutions across hardware and virtual environments.
* Maintain & Secure: Apply OS installs, patching, and firmware updates in line with best practices and CGI standards.
* Document & Transfer: Produce accurate documentation and manage knowledge transfer to support teams.
* Collaborate & Support: Work alongside colleagues and clients to meet project and small change delivery timescales.
* Adhere & Protect: Follow change control procedures and maintain compliance with ISO90001 and ISO27001 standards.
* Innovate & Improve: Identify opportunities to enhance processes and contribute to service excellence.
Essential qualifications
* In-depth knowledge of Windows Server (legacy to 2019 and current supported versions)
* Knowledge of Unix/Linux operating systems
* Familiarity with Brocade/Cisco FC switch fundamentals
* Ability to configure, patch, and deliver storage and backup solutions
* Strong documentation and knowledge transfer skills
* Proven ability to follow detailed implementation plans and change control procedures
* Excellent communication skills, verbal and written
* Full UK driving licence
Desirable experience
* Exposure to hybrid infrastructure environments
* Experience supporting secure or regulated industries
* Familiarity with ITIL practices
Life at CGI is rooted in ownership, teamwork, respect and belonging. CGI is a global IT and business consulting services firm with a strong commitment to inclusivity and employee development. This is a hybrid position and may require UK Security Clearance or eligibility to obtain clearance.
#J-18808-Ljbffr