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German-Speaking Customer Support Specialist, Sheffield, South Yorkshire
Client:
ABL Recruitment
Location:
Sheffield, South Yorkshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
5
Posted:
06.06.2025
Expiry Date:
21.07.2025
Job Description:
This is a lovely role for a German speaker who enjoys customer care and is based around the Reading area. Full training will be provided, with opportunities to grow responsibilities and advance within the organization if you excel at customer service. The company operates within the automotive sector, primarily handling classic inbound calls. The team is award-winning, caring about its customers, and expects team members to listen carefully, offer helpful suggestions, and be supportive. The role includes administrative tasks, making it varied, and the team is friendly and welcoming.
Job Title: German-Speaking Customer Support Specialist
Sector: Automotive
Language Requirement: Fluent German
Salary: Up to £31,000 plus excellent benefits
Location: Reading (Hybrid work: 3 days in-office, 2 days remote after training)
Working Hours: Monday to Friday, 9:00am – 5:30pm
About the Company:
The company is a large US-based business in the technical and automotive sectors, known for innovative gadgets used globally. Full training is provided to ensure genuine solutions are offered to customers. The international team is highly regarded.
The Role:
You will support automotive dealerships in Germany, Switzerland, and Austria, acting as the company's front-line representative. This is an inbound role.
Responsibilities:
* Respond to incoming calls and emails in a caring and supportive manner
* Use Excel to track deliveries and coordinate collections
* Assist customers in navigating various products
Skills:
* Fluent German
* At least 6 months of previous customer care experience
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