Are you an experienced and motivated retail leader looking for your next challenge? The Heart of England Co-operative Society is seeking a Store Manager in the Warwick/Coventry area to lead a food convenience retail store. This is an exciting opportunity to lead a team, drive store performance, and make a real impact in a community-focused retail environment.
The Heart of England Co-operative Society is a well-established, independent co-operative business with a strong reputation for customer service, product quality, and community engagement. As a Store Manager, you will play a key role in ensuring our stores operate efficiently while maintaining high standards.
Role Responsibilities
Leadership & Team Management
* Lead, motivate, and develop the store team to deliver excellent service
* Foster a positive and engaging workplace culture
* Recruit, train, and develop colleagues to support career progression
* Conduct performance reviews and provide coaching to improve team engagement
* Manage absence levels and assist the HR team with recruitment
Customer Service & Community Engagement
* Ensure excellent customer service is delivered at all times
* Promote customer loyalty and make the store a central part of the local community
* Encourage the team to actively promote Society membership and its benefits
* Participate in and support local community events
Financial & Commercial Responsibilities
* Drive sales and profitability, ensuring financial targets are met
* Control labour costs, stock levels, and waste to maximise efficiency
* Monitor store budgets and manage payroll costs
* Ensure compliance with age-restricted sales policies
* Implement store promotions effectively and maintain product knowledge
Store Operations & Compliance
* Oversee store organisation, scheduling, and stock-taking procedures
* Ensure the store complies with Health & Safety and Food Safety regulations
* Maintain high standards of store presentation and merchandising
* Supervise stock replenishment and ensure accurate gap management
* Support with till operations, stock rotation, and date checking
* Proactively manage store security and prevent theft
What We’re Looking For
The ideal candidate will be a strong, commercially focused leader who thrives in a hands‑on retail management role.
Essential Skills & Experience
* Previous Retail Store Management and customer service experience (preferably in food retail)
* Proven experience in managing and coaching a team
* Strong budgeting and cost‑control skills
* Excellent organisation and time management abilities
* Ability to delegate and lead a team effectively
* Strong IT skills, including Microsoft Office, Outlook, and Teams
* A full UK driving licence (preferred)
Why Join Us?
* Competitive salary and benefits package
* Be part of a well-established, community‑focused organisation
* Opportunities for career progression and professional development
* Ongoing training and support to enhance your skills
If you are ready to take the next step in your retail management career and want to join a company that values both its employees and the community, we’d love to hear from you!
#J-18808-Ljbffr