Job Description
IT Support Officer - Armagh (29k)
1. Job Reference: JPR300424
2. Job Title: IT Support Officer
3. Salary: £29.5k pa
4. Based: Armagh City
5. Hours: Full time - 37.5 pw (Mon-Fri, 9am-5pm)
6. Contract: Temp - 6+ months - ongoing rolling contract with potential to secure permanent.
Overview
We are looking for an IT Support Officer for a public sector organisation to provide 1st line / 2nd line support on their service desk. You'll be assisting with the general day to day maintenance of the IT Services across the organisation and resolving issues where they arise, in addition to installation of new services.
What's in it for you?
7. £29k pa
8. Holiday pay
9. Pension
10. Excellent work/life balance
The client
VANRATH are partnering with a truly fascinating public sector organisation offering cutting edge scientific research to the global science community. The work they do has a huge impact in the field of science and you'll find great value in the work you do, and what you're responsible for maintaining. They need an IT Support Officer who will genuinely care about the work they do, who'll be eager to learn and is happy to take on new challenges and new tech. You'll interact with a lot of people, so a professional and friendly helpful manner is a must.
About you
11. Strong IT Support experience with wide knowledge of hardware/software
12. Willing to take on new challenges and adaptable
13. Strong experience of troubleshooting
14. Positive team player and strong communicator
15. IT Degree or HND
What you'll do as an IT Support Officer
16. Providing onsite hardware/software support
17. Management of Active Directory and SharePoint
18. First point of contact for IT related issues
19. Help and assist with setup/configuration of Windows, Networks, Printers etc.
20. Accurate recording and reporting of IT issues and escalate where appropriate.
21. Collaborate with various professionals throughout the organisation, to ensure maintenance and delivery of IT services.