Job Title: Retail Supervisor
Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join our team at the Folkestone store.
Compensation and Benefits
You will be offered a competitive hourly rate of up to £13.41 plus non-contractual, hourly sales commission. This is a part-time, permanent position with a contract of 16-20 hours per week.
Role Overview
Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to customers. In return, we offer excellent opportunities for career growth and development within retail.
Ideal Candidate
* Energy, drive, and passion for working in a fast-paced, customer-facing retail environment.
* Positive attitude towards providing outstanding customer service.
* Ability to lead a team, work calmly under pressure, and maintain stamina on a busy shop floor.
* Previous retail experience, ideally with supervisory responsibilities.
Key Responsibilities
1. Lead and supervise the store team in the absence of the Store Manager.
2. Open and close the store, including cashing up and administrative duties.
3. Provide excellent customer service and maintain strong product knowledge.
4. Promote and recommend products to increase sales.
5. Assist management in achieving sales targets and KPIs.
6. Support team members as needed.
7. Ensure proper merchandising and attractive product displays.
8. Manage stock deliveries and transfers.
9. Handle customer queries and complaints professionally.
Personal Characteristics
* Ability to follow management instructions for additional tasks.
* Previous supervisory experience, including cashing up and banking.
* Self-motivated with a positive attitude.
* Leadership skills to motivate, coach, and work with a team.
* Strong interpersonal and communication skills.
* Willingness to serve all customers with enthusiasm.
* Drive to meet and exceed performance targets.
* Methodical approach to daily tasks, including stock management.
* Attention to detail and high standards of work.
* Ability to work independently and as part of a diverse team.
* Flexibility to work any day from Monday to Sunday, between 16-20 hours per week.
Salary
Up to £13.41 per hour plus non-contractual sales commission.
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