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Product support engineer - legal tech troubleshooter & trainer

Edinburgh
Explore
Support engineer
€30,000 a year
Posted: 18 May
Offer description

Explore Group is seeking a Product Support Analyst in Edinburgh, Scotland. This role involves providing first-class technical support for software solutions in legal tech. Responsibilities include troubleshooting software issues, logging tickets using systems such as Zendesk, and contributing to user documentation. Ideal candidates have at least 1 year of experience in IT or product support and strong communication skills. Join us in delivering outstanding support for legal technology solutions.
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