Job Advert
Are you passionate about making a real difference in people’s lives? Do you have the skills to bring together housing solutions
with health and social care support? If so, this could be the perfect opportunity for you.
Torus is seeking a Housing Coordinator to join our team in St Helens, working within the multi-disciplinary Front Door Contact
Cares Team on a 12-month contract. In this role, you’ll be the key housing specialist, providing advice, signposting, and
practical solutions to support patients and residents. You’ll play a vital part in reducing hospital delays, preventing
homelessness, and helping people return home safely and sustainably.
What you'll be doing:
* Acting as the single point of contact for all housing-related issues within Contact Cares.
* Working with hospitals, support centres, and local partners to reduce re-admissions and delayed discharges.
* Supporting patients and families by finding practical housing solutions, including re-housing, repairs, adaptations, and access
to assistive technology.
* Providing clear advice and signposting on housing services, welfare benefits, and support available across Torus, local
authorities, and the wider voluntary sector.
* Collaborating closely with colleagues across health, housing, and social care to develop new initiatives and improve outcomes
for service users.
* Recording outcomes to demonstrate the impact and value of the Housing Coordinator role.
What we are looking for:
* Evidence of working in the housing sector
* Proven experience managing a caseload and collaborating effectively with multiple agencies.
* Skilled in crisis management, risk mitigation, and making sound decisions in challenging situations.
* Empathy, excellent communication, and the ability to work with patients, families, and professionals in sensitive situations.
* A proactive and person-centred approach to finding solutions.
* The ability to work independently and as part of a multidisciplinary team.
Interview Process
* Candidates will undergo in-person interviews week commencing 22nd September, and will consist of a competency-based interview
Additional Information:
Successful applicants must complete pre-employment checks including:
* Right to work verification
* Qualification/certification checks
* Two satisfactory references
* Occupational Health Questionnaire
* DBS check (if applicable)
* Completion of all new starter documentation including signed T&Cs
Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.
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