Recruitment On-Site Operations Coordinator
Location: Rugby & Coventry (Multi-site role)
Ensure you read the information regarding this opportunity thoroughly before making an application.
Travel: Required between sites
Shift Pattern: Any 5 days out of 7, 14:00 to 22:00 or 13:00 to 21:00
About the Role
We're looking for a driven and hands-on Recruitment On-Site Operations Coordinator to support the delivery of high-volume recruitment and workforce operations across two key client sites in Rugby and Coventry.
This is a fast-paced, multi-site role where you'll take ownership of on-site recruitment, workforce coordination, and operational delivery, ensuring we consistently meet client demand and service expectations.
If you enjoy being on the ground, solving problems in real-time, and making an impact in a high-volume environment — this role is for you.
Key Responsibilities
Operations & Client Delivery
* Coordinate daily operations across both sites, ensuring smooth and efficient workforce delivery
* Act as a key point of contact for clients and attend meetings where required
* Travel between sites to maintain strong on-site presence and operational control
* Manage shift bookings, allocations, and fulfilment to meet client demand
Recruitment & Workforce Management
* Conduct on-site recruitment including interviewing, hiring, and inductions
* Build and maintain strong talent pools for high-volume roles
* Develop rolling 4–6 week workforce forecasts based on demand trends
* Work closely with recruitment teams to ensure a steady pipeline of candidates
Attendance, Performance & Engagement
* Monitor attendance, performance, and conduct of the workforce
* Manage absence cover and short-notice staffing challenges
* Analyse no-shows and attrition trends, implementing solutions to improve retention
Systems, Data & Efficiency
* Use ATS, CRM, and workforce systems to manage bookings and workforce data
* Ensure accurate timesheet submission and payroll readiness
* Maintain data accuracy across all systems
* Embrace automation and AI tools to improve efficiency and reduce manual processes
* Analyse data to improve fulfilment rates and operational performance
Compliance & Governance
* Ensure full compliance with Right to Work, AWR, and Working Time Regulations
* Maintain audit-ready documentation at all times
* Support internal and external compliance audits
* Escalate any compliance or operational risks promptly
What We're Looking For
* Previous experience in recruitment, xkybehq onsite coordination, or workforce planning
* Strong organisational and problem-solving skills
* Ability to work in a fast-paced, high-volume environment
* Confident communicator with strong client-facing skills
* Comfortable working across multiple sites and managing competing priorities
* Experience using recruitment or workforce systems (ATS/CRM)
* Proactive mindset with a focus on continuous improvement
Performance & KPIs
Success in this role will be measured through:
* Achievement of fulfilment targets across both sites
* High levels of client satisfaction and SLA delivery
* Reduction in last-minute unfilled shifts
* Accuracy in bookings, timesheets, and system data
* Full compliance with Right to Work and audit standards
* Effective use of automation and system tools to improve efficiency