Job Description
Role: HR Program Manager, Occupational health and workplace adjustments/ Disability Accommodations
Duration: ASAP to mid April 2025
Location: London
Bonus: Company Plan (paid yearly)
Working scheduled: Hybrid model 3 days onsite per week
Working hours: Regular working hours
Salary: 72K per annum
The Role:
Deliver full pieces of program plans, timelines, and tracking documents of moderate to high complexity and scope that are integrated into overarching program management objectives, with minimal assistance.
Develop and curate project, program, and portfolio management methodologies from best practices, processes, and tools.
Plan and execute prioritized program work including selecting appropriate methods to most effectively achieve program objectives.
Independently identify and recommend creative ways to improve on solutions to defined problems via selection of better methods/tools.
Address commonly escalated issues or triage when required, in a timely manner.
Anticipate challenges through evaluation and analysis of data and business needs.
Responsibilities:
Communications
Deliver effective, strategic communications directed toward a variety of stakeholder groups/audiences in order to share and solicit information depending on the need, with minimal guidance.
Continuous improvement
After program implementation, collect feedback, ensure documentation is up to date, and facilitate discussions to follow up with cross-team stakeholders; propose and/or implement changes for continuous improvement with minimal guidance.
Cross-functional partnership
Partner with and support cross-functional teams and stakeholders with minimal guidance.
Domain, product, and service thought leadership
Support the development of strategic programs; act as an authority in the domain to facilitate the leadership team on making decisions to defined problems with multiple solutions to move product/program excellence forward.
Establishing program metrics
Establish key program metrics based on technical or program needs; manage cross-functional teams and drive action to ensure program success; develop, delegate, and lead corrective actions to address organizational challenges with minimal guidance.
Identify, collect and track key metrics for program or project impact, including program/project participation and success with minimal guidance, leveraging metrics to drive results.
Goal identification
Collaborate with team members and/or key stakeholders to understand or identify work problems and program goals, obtain prioritized deliverables, and discuss cross-team program impact.
Goal prioritization
Develop program goals and prioritization as the leader/stakeholder with minimal guidance, translate other stakeholders??? needs into program goals and prioritized deliverables, define program roadmap and work streams, and drive decisions on prioritizing goals and deliverables.
Identify product and service experts
Identify cross team product and service experts, developing positive working relationships and leveraging their expertise on the supported product/service to support or drive efforts on product/service improvement; identify dependencies and make decisions to solve or avoid issues and mitigate risks; contribute to product/program excellence.
Managing project/program roadmap
Create project roadmaps with minimal guidance and use them to manage stakeholder expectations, as well as for communicating plans and coordinating resources.
Objectives and Key Results (OKRs) alignment
Develop or refine Objectives and Key Results (OKRs) across one or more programs. Monitor progress on OKRs with the organizational/executive leadership team.
Process management
Establish and track process in collaboration with stakeholders, hold stakeholders/own teams accountable for following the established processes, identify cross-team sponsors and stakeholders and secure resources, ensure work alignment with compliance/privacy policies, identify opportunities for and implement process improvements (e.g., automating the process), and support or promote the adoption of processes.
Program data interpretation
Draw interpretable insights from deep dives and data analysis, provide data-driven strategic recommendations that represent projects/programs from relevant business, product, and technical perspectives to stakeholders at a variety of levels.
Program vision ownership
Establish and/or promote program vision and objectives; ensure program objectives are met or exceeded; present program vision and gain buy-in from executive sponsors and stakeholders with minimal guidance.
Project/program documentation
Develop written documentation with minimal guidance that defines solution scope, solution design, task-level deliverables, milestones, and management processes to ensure stakeholder accountability.
Risk management, identification, and tracking
Complete full risk identification and risk assessment activities with minimal guidance as well as monitoring risk and recording its evolution and influence on project/program objectives.
Stakeholder management for program
Manage expectations and maintain relationships with cross-team stakeholders to build rapport and credibility, plan, create, deliver content, and provide input to help stakeholders achieve project goals.
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SKILLS/EXPERIENCE/EDUCATION:
* Business acumen
* Client/ partner management
* Consultative skills
* Data analysis and synthesis
* Education and learning in subject matter domains - Knowledge of principles and methods for education document design, instructions and guides to facilitate learning, and the measurement of learning effects in subject matter domains, including the ability to apply educational or training methods to help others learn subject matter knowledge.
* Tech Industry knowledge
* Managing meetings effectively
* Opportunity identification - Ability to identify opportunities and/or deals with potential and/or existing customers/partners, including the ability to propose strategies or solutions, and the skills of recognizing business needs, communicating, collaborating, and nurturing opportunities with others.
* Program management - Knowledge of the process of managing several related projects, often with the intention of improving an organization's performance.
* Resource allocation - Knowledge of resource allocation/budgeting procedures and budget management strategies.
* Risk management - Ability to anticipate, assess, and manage risk (e.g., operational, product, team health) by identifying or developing strategies to mitigate the risk or the negative effect of the risk.