Job Description
Rental Administrator
Rental AdministratorHays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business.
About the job:We are recruiting for a rental administrator to join our client on a long-term temporary assignment. You will be the first contact point for our business customers and rental suppliers for all their in-life and post-return rental queries. You will manage, resolve and delight our customers by taking ownership of all rental requirements and mobility opportunities, monitoring, and owning the progress of their individual enquiries and maximising the income stream.
The opportunityYou will have the opportunity to work with an enthusiastic team who are passionate about delivering outstanding service. The role holder is responsible for ensuring process & procedures adequately consider our Consumer Duty responsibilities and that we have appropriate processes for identifying and ensuring good customer outcomes, ...