Overview
School Reception & Administration Officer – Dewsbury Area
Are you a warm, professional, and highly organised individual with a passion for delivering outstanding customer service in an educational setting?
A well-regarded school in the Dewsbury area is seeking a confident and capable Reception & Administration Officer to join their front-office team. This is a fantastic opportunity for someone who thrives in a busy, people-facing role and enjoys being the welcoming face of a school.
Key Responsibilities
* Serve as the first point of contact for visitors, parents, and staff — in person, via phone, and email.
* Manage daily administrative tasks including attendance registers, medication records, and resource ordering.
* Maintain confidentiality and professionalism while handling sensitive information.
* Support the wider school team with data entry, filing, and communication tasks.
* Use school systems such as BromCom or similar MIS platforms (training can be provided).
Ideal Candidate Profile
* Previous experience in a school office or similar customer-facing administrative role.
* Excellent communication and interpersonal skills — able to engage with children, parents, and professionals alike.
* Strong organisational abilities and attention to detail.
* Comfortable handling challenging situations with diplomacy and empathy.
* Proficient in Microsoft Office and confident using digital systems.
* A proactive, positive attitude and a genuine commitment to supporting the school community.
Desirable Skills & Experience
* Experience with educational data systems (e.g., BromCom, Moodle).
* Background in healthcare, education, or customer service environments.
* Knowledge of safeguarding and school policies (training will be provided).
This role is perfect for someone who brings warmth, professionalism, and a solution-focused mindset to their work — someone who can make a real difference in the day-to-day running of a school.
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