Main area Administrative & Clerical Grade NHS AfC: Band 3 Contract Permanent: Pro rata Hours Part time - 28.5 hours per week (24/7 service) Job ref 349-MRI-6723826-RL4
Employer Manchester University NHS Foundation Trust Employer type NHS Site The Hathersage Centre Town Manchester Salary £24,625 - £25,674 per annum pro rata Salary period Yearly Closing 18/06/2025 23:59
Clinic Coordinator
NHS AfC: Band 3
Job overview
The Northern Contraception, Sexual Health and HIV Service are looking for an experienced Assistant Medical Secretary/ Clinic Coordinator to join our fantastic team.
The post is be based at The Hathersage Centre however flexibility to travel across The Northern Service is essential.
Working as part of a friendly admin team you will have excellent communication skills and be able to work calmly under pressure using your own initiative, with an ability to prioritise work to meet deadlines.
Essentially, we are looking for a good standard of general education along with previous experience of dealing with patients or customers, and a good level of computer literacy.
We would expect the candidate to be a good team player with a flexible approach to work, providing assistance to your colleagues and cover for sickness and annual leave, helping to ensure an effective administrative service at all times.
The working pattern is Monday to Friday with some Saturday morning cover required when needed.
Main duties of the job
Contribute to the provision of a customer based reception service, communicating effectively with patients, staff and visitors, and ensuring their needs are met.
Where appropriate, prepare, co-ordinate, cancel and re-book clinics / appointments.
Where appropriate, undertake the validation of outpatient clinics.
To assist in arranging procedures, investigations, appointment and admissions and, where appropriate to the speciality, maintain waiting lists using initiative and judgement, working to Trust priorities and deadlines including 18 week pathway, liaising with departments and
external bodies as appropriate.
Responsible for creating and maintaining patient records, ensuring their appropriate availability.
Use appropriate tracking system for patient records.
Undertake data input to clinical and corporate systems, ensuring that timely updates are made.
Provide upon request statistical data for audit and research purposes, including the preparation of reports, documents, spreadsheets, presentations etc.
Inform patients of test results.
Direct patients to appropriate services
Working for our organisation
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
We’re looking forward to hearing from you!
Person specification
Knowledge/ Experience
* ITQ or equivalent experience
* RSA II or equivalent experience
* Working knowledge/ experience of IT systems
* An appreciation of the NHS, its infrastructure and partner healthcare organisations
* Awareness of Data Protection and patient confidentiality
* Medical secretary experience
* Previous experience of hospital software systems
Skills
* Written communication with the ability to present information/ reports in a concise format
* Verbal communication with the ability to engage effectively in dialogue with individuals at all levels
* Possess a degree of initiative and basic independent judgement
Employer certification / accreditation badges
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
#J-18808-Ljbffr