Kentford, England, United Kingdom
2 weeks ago Be among the first 25 applicants
We are seeking a dynamic and results-driven Key Account Manager to join our growing team. The ideal candidate will be responsible for managing and nurturing relationships with our key clients, ensuring their needs are met while driving sales growth. This role requires strong leadership skills, the ability to communicate effectively, and a keen analytical mindset to assess client needs and market trends. Proficiency in Salesforce is preferred to manage account activities efficiently.
Key Objectives
* Develop and maintain strong relationships with key accounts to ensure customer satisfaction and loyalty.
* Identify opportunities for upselling and cross-selling products and services to enhance client value and grow the accounts
* Collaborate with internal teams to deliver tailored solutions that meet client requirements.
* Act as the primary point of contact for key clients, addressing any concerns or issues promptly and holding regular reviews
* Review and action customer feedback forms
* Navigating calls through to accurate and appropriate bookings
* Assist with Accreditation audits
* NVQ Building and management
Qualifications
* Proven experience in account management or sales, preferably in a similar industry.
* Strong leadership abilities with a track record of managing client relationships effectively.
* Excellent communication skills, both verbal and written
* A proactive approach to problem-solving with a focus on delivering results.
* Ability to work independently as well as collaboratively within a team environment.
If you are passionate about building lasting client relationships and driving business success, we encourage you to apply for this exciting opportunity as a Key Account Manager / Training Co-ordinator.
Job Types: Full-time, Permanent
Pay: From £25,000.00 per year
Additional pay:
* Yearly bonus
* Company pension
* Cycle to work scheme
* On-site parking
Schedule:
* Day shift
* Monday to Friday
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Human Resources
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