Job Description
User Researcher - BPSS Clearance Required
Location: Newcastle, UK
Work Pattern: Hybrid – 3 days in office / 2 days remote
Clearance: BPSS required
Employment Type: Contract
About the Role
We are seeking a motivated and analytical User Researcher to join our growing team in Newcastle. In this role, you will be at the forefront of understanding user needs, behaviours, and pain points to help design and deliver outstanding user experiences.
As a User Researcher, you will work independently, taking ownership of research activities from planning to delivery. You’ll act as a subject matter expert within your team, collaborating with designers, developers, and product managers to ensure our solutions are user-focused and data-driven.
This is a fantastic opportunity for someone passionate about research-led design who thrives in a collaborative, agile environment.
Key Responsibilities
1. Conduct user interviews, usability testing, and other research methods to gather insights and feedback.
2. Analyse how users perform tasks to identify opportunities for improved experiences.
3. Create and maintain user personas, journey m...