Location: Hybrid/Shrewsbury, Shropshire Salary/package: £26,000 per annum Contract type: Permanent Hours: Full time, 37 hours per week Commercial Services Group have a great opportunity for an Accounts Receivable Assistant to step into a practical, hands on job where you help ensure payments are accurate, customers get the support they need and the Sales Ledger runs smoothly. Who we are Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO). We support over 16,000 education and public sector customers across the UK and internationally, generating over £800 million in revenue annually. As part of the Corporate Services Division, you’ll be part of a fast-growing organisation that reinvests profits into frontline public services, combining commercial performance with real social impact. Why this role matters The role ensures the smooth, accurate flow of income into the business by managing daily banking, customer payments and sales ledger activity. The successful candidate will play a key part in maintaining reliable financial records, resolving customer queries promptly and supporting debt collection. By keeping systems up to date and identifying issues early, it helps protect cash flow and underpins the wider Finance team’s effectiveness. What you’ll be doing Download and reconcile daily bank and Sage Pay statements. Post and allocate cash receipts accurately in Dynamics. Process card payments and post customer cheques. Resolve customer account queries by phone or email. Maintain up to date customer records and contact details in Dynamics. Monitor the Accounts inbox and manage queries promptly. Support credit control with customer debt collection. Perform regular Dynamics housekeeping to identify and escalate issues. Check overnight invoicing batches and liaise with IT/Finance to resolve errors. Assist with finance audits and provide cover for Purchase Ledger when required. What we’re looking for Excellent administrative skills with previous experience in Accounts Receivable and working with customer payments. Strong organisational skills with the ability to prioritise and work under pressure. Confident communication skills, both by phone and email, with a customer focused approach. High level of accuracy and attention to detail when processing financial information. Ability to adapt to changing priorities and use initiative to solve problems. Good IT literacy, ideally including Microsoft Dynamics/Business Central and Excel. Professional, reliable and able to maintain positive working relationships across teams. What you’ll get in return Salary of £26,000 per annum. 25 days annual leave, plus your birthday off. Life assurance cover (4x salary). Pension scheme with 4% employer contribution. Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme. Volunteer days and access to a comprehensive wellbeing programme. Tailored learning and development support with real opportunities to progress. Why CSG? We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies. CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact. Inclusion & Accessibility We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.