Role: IT Field Engineer (End User devices)
Location: Portsmouth + travel to various Hampshire sites using company vehicle
Rate: £33,300 + On-call payments + Excellent Employee Benefits
Key Skills: Flexibility regards frequent travel, end user device tech support, (hardware, mobile, laptop, hardware peripherals etc.), hardware swap-outs, installation, repair and connectivity to networks), Device hardware and peripherals, MS Windows 10, Azure AD, SCCM, voice comms etc.). Clean and current UK driving license.
Our Client: UK Policing.
The Role: To provide a reliable and swift field-based service for the installation and support of all end user ICT and voice devices across the Hampshire county.
The successful candidate will be able to demonstrate:
1. 4+ years' experience in IT equipment set-up/installation, repair and connectivity to networks etc. 1st line technical support and some 2nd line triage for IT kit and connectivity.
2. Experience in a field-based role travelling to locations daily.
3. Excellent customer service skills / communication skills.
4. Desktop skills to include setting up Users connectivity to Windows 10 and/or 11, in addition to Azure, Intune and building / provisioning laptops etc..
5. Experience responding to service tickets and responding wit...