Internal Vacancy - Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. *This job may be suitable as a secondment opportunity for internal candidates wishing to gain experience in a higher or different role. Managers and applicants must note that all secondments are subject to agreement between the relevant departments and therefore the recruiting manager must speak with HR before offering a job on a secondment basis.* Cemeteries & Crematorium Administrator About the role: An opportunity has arisen within Landican Cemetery for a Cemeteries and Crematorium Administrator to provide a high quality, professional and emphatic bereavement service to the recently bereaved, providing advice and guidance to relatives. Together with undertaking all administrative duties associated with the authorities nine cemeteries, the crematorium and associated memorialization. What would be involved: Providing a professional, empathetic service to families and members of the public. Manage bookings for burials and cremations, ensuring all statutory requirements are met. Liaise with Funeral Directors, stonemasons, and other stakeholders to process permits and memorial applications. Maintaining accurate records and handle payments for services. Assist with memorial safety checks and compliance with council policies. About the candidate: If you feel you are compassionate, organised, and committed to delivering exceptional service, then join our dedicated team at Wirral Council as a Cemeteries and Crematorium Administrator. You will play a vital role in supporting bereaved families and ensuring the smooth running of our cemeteries and crematorium services. What we’re looking for: Strong administrative skills and attention to detail. Excellent communication and customer service abilities. Ability to handle sensitive situations with empathy and professionalism. Experience in data management and compliance with regulations (including GDPR). A proactive approach to problem-solving and teamwork If your skills, knowledge or experience looks a little different from what we have identified and you think you can bring value to the role, we'd love to learn more about you - as subject to the skills, knowledge or experience levels within the candidate pool we may explore a traineeship for this role. As part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@wirral.gov.uk It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. How to apply Please apply online by clicking the link below