Responsible for the supervision of Cleaning colleagues on a match-day and non-matchday. This role also requires a level of financial knowledge on payroll submissions, limited budget planning, recruitment, raising of purchase orders in advance of purchasing goods and services. Key accountabilities will include: Coach, develop and mentor the Cleaning team to deliver brilliant cleaning standards. The accurate administration and submission of weekly and monthly payroll for the Cleaning department Collate and analyse all forecasted payroll costs in advance of weekly activities Manage all cleaning colleagues on a day to day basis Ensure all new colleagues are properly trained in cleaning techniques and safety procedures Supervise all cleaning colleagues on a day to day basis Liaise with external providers to ensure all waste streams are removed from Celtic Park and Barrowfield Training Ground in a timely manner Ensure all cleaning colleagues have completed training in the following hygiene based courses, COSHH, Health and Safety Completion and submission of monthly cleaning stock audits Ensure the stadium is cleaned post-match and returned to a sterile environment within the pre-agreed timeframe that as set by GM Soft Services Ensure all cleaning colleagues wear the appropriate PPE acknowledging the weather conditions they may face Manage cleaning colleagues holiday entitlement and absence records Attend meetings with GM Soft Services regarding product and equipment innovations Relationship Management Ensure all communications with colleagues are professional, appropriate and considerate of individual needs and circumstances Actively build and maintain positive working relationships with colleagues across the Club. Ensuring a collaborative approach is always adopted Treat all colleagues with dignity and respect by ensuring that your behaviours and approach during all workplace activity is inclusive of all backgrounds and abilities and welcomes diverse contributions Leadership & People Provide effective leadership to all direct reports, enabling the continuous development and improvement of team members Alongside HR & GM Soft Services, ensure sufficient succession planning is in place within the Cleaning department, with development plans identified and implemented Ensure all communications affecting team members are cascaded to them in a considerate, fair, inclusive and timely manner, ensuring that Club messaging is always represented appropriately Ensure there is continuous management of both individual and team performance, ensuring performance gaps are identified and addressed appropriately and constructively Ensure team members feel valued and recognised by acknowledging and celebrating team and individual successes Alongside HR, provide relevant wellbeing support to colleagues and maintain open channels of communication ensuring sufficient opportunity is available for team members to access support Ensure roles for all reports are designed fairly and that work is allocated appropriately between colleagues Skills and Experience required: At least 1 years’ experience of supervising a Cleaning function in a similar environment. Experience of leading, motivating and influencing a team. Excellent organisational, administrative and time management skills. Strong interpersonal and communication skills, both verbal and written. Flexible, responsive and team player. Oral & written communication Facilitating Change Collaboration Leadership Relationship management Coaching / developing others Planning & Organising Personal Accountability Team working Additional Requirements: Ability to work flexible hours, including weekends, evenings and match days Club Benefits Dedicated Employee Assistance Programme Staff retail discount on Celtic & Adidas merchandise Access to our Colleagues Benefits & Discount Platform Regular colleague social events Subsidised on-site canteen